DELIVERY & RETURNS
Border Guns & Tackle would like your shopping experience with us to be as easy as possible, so too our returns policy. Goods that you wish to return or exchange, must be sent back to us within 14 days of receipt. Simply return your goods to us at the address below, via a secure Post Office service. Royal Mail Tracked is recommended. Upon receipt of your goods we will action the request accordingly, be it a replacement or refund.
Border Guns & Tackle
Main Street
St Boswells
Melrose
TD6 0AA
The refund will be for goods returned only, not the postage originally incurred. This also applies to items that are purchased over £75.00 which fall under FREE postage.
Any goods returned MUST be in re-saleable condition, that is to say:-
All items must be in their original packaging/box with all tags still attached. No item/garment will be accepted that has been used, worn or damaged. Any exchange or refund will be actioned within 14 days or thereto (which allows for restocking of replacement if applicable) and a credit will be shown on your bank statement approximately 3 or 4 working days thereafter. Although we issue a refund straight away it can take some time to show on your account. This will show as being from Borders Gunroom.
In the case of faulty or damaged goods being received, please contact us immediately on 01835 822844 within 14 days of receipt or email us on sales@bordergunsandtackle.co.uk
In the event of goods that have been used, we DO NOT accept wet, dirty or badly soiled items. These will be returned to you, untouched and at your expense.
DELIVERY & RETURNS INFORMATION https://www.bordergunsandtackle.co.uk/stock-availability-and-delivery-information/
- STANDARD UK MAINLAND DELIVERY £4.95
- RECORDED DELIVERY £4.95
- CHANNEL ISLANDS £9.95 (Channel Islands, Isle of Man and the Scilly Isles may incur a longer delivery time than the mainland; 2/3 day Mon-Fri)
- FRANCE & GERMANY £15.00
- BELGIUM, IRELAND, NETHERLANDS, LUXEMBOURG, DENMARK £15.00
- AUSTRIA, ITALY, PORTUGAL, SPAIN £35.00
- FINLAND, SWEDEN £42.00
- REST OF EUROPE £85.00
- AUSTRALIA & NEW ZEALAND £72.00
- USA & CANADA £50.00
- REST OF WORLD £90.00